Estee Beautee Skinlab

**Cancellation Policy** At Estee Beautee Skinlab we strive to provide the best service possible to all our clients. To ensure that we can accommodate everyone's needs, we have implemented the following cancellation policy: 1. **Appointment Changes and Cancellations**: - We kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the appointment slot to another client. 2. **Late Cancellations and No-Shows**: - If you cancel your appointment with less than 24 hours' notice or fail to show up for your scheduled appointment, it will be considered a late cancellation or no-show. Multiple late cancellations or no-shows may result in a requirement for pre-payment for future appointments. 3. **Arriving Late**: - Please arrive on time for your appointment. If you are running late, please let us know as soon as possible. We will do our best to accommodate you, but your treatment may need to be shortened to avoid delaying the next client. If you arrive more than 30 minutes late, your appointment may need to be rescheduled. 4. **Emergencies**: - We understand that emergencies happen. If you experience an unavoidable situation, please contact us, and we will do our best to accommodate your circumstances. Thank you for understanding and respecting our policy. We look forward to providing you with excellent service and helping you achieve your skincare goals. Sincerely, --Chloe Nguyen Estee Beautee Skinlab